Privacy Policy

Effective Date: 02.12.2024

At Perfumiera.com ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you provide when using our website, Perfumiera.com ("Website"). This Privacy Policy outlines how we collect, use, store, and protect your information. By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect two types of information from you:

a. Personal Information

When you place an order, sign up for our newsletter, or interact with our Website, we may collect personal information, including:

Name
Email address
Shipping and billing address
Phone number
Payment information (processed through a secure third-party payment provider)

b. Non-Personal Information

We also collect non-personal information automatically through your use of the Website, including:

IP address
Browser type
Device type
Pages visited on our Website
Referring URL

2. How We Use Your Information

We use the information we collect for the following purposes:

To process orders: We use your personal information to fulfill your orders, process payments, and communicate with you about your orders.
To improve our Website: We analyze non-personal information to enhance user experience and optimize Website performance.
To send marketing communications: With your consent, we may send you newsletters, promotional offers, and updates about our products. You can opt-out of these communications at any time by clicking the "unsubscribe" link in any email.
For customer service: We may use your information to respond to inquiries, resolve issues, and improve customer support.

3. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we rely on the following legal bases to process your personal information:

Consent: We may process your information based on your consent (e.g., signing up for our newsletter).
Contractual necessity: We process your information as needed to fulfill the contract with you (e.g., processing orders).
Legitimate interests: We may process your information based on our legitimate interests, such as improving our services or marketing to you.

4. Sharing Your Information

We may share your personal information with trusted third parties, including:

Service providers: We may share your information with third-party companies that help us process orders, payments, and deliver services (e.g., payment processors, shipping companies).
Legal obligations: We may disclose your information if required by law or to protect our legal rights.
Marketing partners: With your consent, we may share your information with selected partners for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files that are stored on your device and allow us to:

Remember your preferences and settings
Analyze website traffic and performance
Personalize content and advertisements

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on the Website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights (GDPR and CCPA)

Depending on your location, you have the following rights regarding your personal information:

a. Rights under the GDPR (EU Residents)

Right to access: You can request a copy of the personal information we hold about you.
Right to rectification: You can request corrections to any inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data (subject to certain exceptions).
Right to restrict processing: You can request that we limit the processing of your personal data.
Right to data portability: You can request a copy of your data in a structured, machine-readable format.
Right to object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

To exercise these rights, please contact us at [contact@yourwebsite.com].

b. Rights under the CCPA (California Residents)

Right to know: You can request information about the categories of personal data we collect, the sources of that data, and the purposes for which we use it.
Right to delete: You can request that we delete your personal data (subject to certain exceptions).
Right to opt-out of sale: We do not sell your personal information. If this changes in the future, we will provide an option to opt-out.

To exercise these rights, please contact us at [contact@yourwebsite.com].

9. International Data Transfers

If you are located outside the European Economic Area (EEA), please note that your data may be transferred to and processed in countries such as the United States, which may not have the same data protection laws as your country. We ensure that appropriate safeguards are in place for such transfers, including the use of Standard Contractual Clauses or other legal mechanisms.

10. Children's Privacy

Our Website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete that information.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Perfumiera.com